Employee engagement is critical in driving productivity, job satisfaction, and organisational success. Conducting regular employee engagement surveys is crucial to understand the level of engagement within your workforce and identify areas for improvement. These surveys provide valuable insights into your help employees’ sentiments, concerns, and expectations. 

Nadine Swart

Nadine Swart

Talent Aquisition Manager

Enhancing employee engagement

To help you design an effective survey, we have compiled a list of 10 essential questions that should be included in every employee engagement survey.

Survey questions
1

OVERALL JOB SATISFACTION

Begin by asking employees about their overall job satisfaction. This question serves as a baseline to gauge their general level of contentment and allows you to track changes over time. It provides a broad understanding of how employees perceive their work environment, compensation, benefits, and growth opportunities.

ALIGNMENT WITH ORGANISATIONAL GOALS

Assess how employees feel connected to the organisation’s mission and goals. This question helps determine if employees understand and align their individual roles with the company’s broader objectives. It also provides insights into employees’ motivation and commitment towards achieving those goals.

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RECOGNITION & FEEDBACK

Inquire about the frequency and effectiveness of recognition and feedback received by employees. Recognising and acknowledging employees’ efforts fosters a positive work culture and enhances employee engagement. Feedback, both positive and constructive, is essential for growth and development. This question helps evaluate if employees feel valued and supported in their roles.

COMMUNICATION & TRANSPARENCY

Effective communication is vital for fostering trust and engagement. Ask employees about their perception of communication within the organisation. Are they kept informed about important decisions, changes, and updates? Do they feel that communication channels are open, transparent, and accessible? This question highlights potential areas for improvement in internal communication processes.

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OPPORTUNITIES FOR GROWTH & DEVELOPMENT

Employees seek opportunities to learn, grow, and advance in their careers. Evaluate if employees feel that they have access to growth opportunities within the organisation. This question addresses their aspirations for professional development, training programs, mentoring, and advancement prospects. It helps identify areas where the organisation can invest in employee growth and retain top talent.

WORK-LIFE BALANCE

Maintaining a healthy work-life balance is crucial for employee well-being and engagement. Assess if employees feel supported in managing their personal and professional lives effectively. This question addresses factors such as workload, flexibility, leave policies, and the overall work environment. Understanding employee perceptions in this area helps identify strategies for promoting work-life balance and reducing burnout.

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COLLABORATION & TEAMWORK

Collaboration and teamwork are essential for a harmonious and productive work environment. Evaluate if employees feel that teamwork is encouraged and if they have the necessary support and resources to collaborate effectively. This question provides insights into the effectiveness of team dynamics, interdepartmental communication, and the overall spirit of cooperation within the organisation.

MANAGERIAL SUPPORT & LEADERSHIP

Managers play a pivotal role in employee engagement and satisfaction. Assess employees’ perception of their immediate supervisors and the leadership within the organisation. This question addresses factors such as trust in leadership, managerial support this question, and the ability of managers to provide clear direction and guidance. Understanding these aspects helps identify areas for managerial training and development.

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DIVERSITY & INCLUSION

Inclusive workplaces promote employee engagement and foster a sense of belonging. Ask employees about their perception of the organisation’s commitment to diversity and inclusion. This question assesses identify opportunities if employees feel respected, valued, and included, regardless of their background or characteristics. It helps identify opportunities for creating a more inclusive work environment.

EMPLOYEE WELL-BEING & SUPPORT

The well-being of employees directly impacts their engagement and performance. Inquire about the level of support provided to employees regarding physical and mental well-being. This question addresses factors such as health benefits, wellness programs, work-related stress, and support during challenging times. Understanding employee well-being allows organisations to implement initiatives prioritising and supporting their employees’ holistic health.

10

Employee engagement surveys are powerful tools for understanding the pulse of your workforce. By including these ten essential questions in your survey, you can gain valuable insights into the factors that impact employee engagement, satisfaction, and overall organisational success. Remember that surveys should be conducted regularly to track progress, identify trends, and address any employee concerns or issues.

Actively listening to your employees’ feedback and taking appropriate action will help create a positive work environment that fosters engagement, productivity, and long-term success. 

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